Microsoft Windows and Cloud Services Administrator

Burford Capital is the leading global finance and asset management firm focused on law. Its businesses include litigation finance and risk management, asset recovery and a wide range of legal finance and advisory activities. Burford is publicly traded on the New York Stock Exchange (NYSE: BUR) and the London Stock Exchange (LSE: BUR), and it works with companies and law firms around the world from its principal offices in New York, London, Chicago, Washington, Singapore, Sydney, Hong Kong and Dubai.

The company is seeking a highly motivated and experienced professional to join its team as the Microsoft Windows and Cloud Services Administrator. The Microsoft Windows and Cloud Services Administrator will play a pivotal role in maintaining and improving the Microsoft services used at Burford. This position will emphasize innovation and leverage cutting-edge technology to drive efficiency and effectiveness. Join us at Burford Capital and be a driving force in our journey towards a more efficient, effective, and forward-looking future.

The role will be part of the Core Services team based in New York, London, or Chicago.

www.burfordcapital.com

COMPANY OVERVIEW

Burford Capital is the largest and most experienced provider of commercial finance to the legal sector in the world, with a core expertise in identifying and optimizing the value of legal assets for companies and law firms.  Since its founding in 2009, Burford has worked with hundreds of law firms and corporations, including 93 of the AmLaw 100 and 90 of the Global 100 largest law firms. Our team has grown from five people at the end of 2009 to over 140 people today, including over 65 lawyers.

Burford possesses the resources and expertise of a large company while retaining the flexibility and creativity of a startup.  Team members are smart, creative, collaborative, curious, and confident.  Everyone rolls up their sleeves to perform and engage collectively for the overall success of the business.  Burford values rigorous thinking, clear communication, and efficient execution. Burford is an “always on” environment in which everyone needs to be accessible by email when outside the office, including during evenings and weekends.

Burford pays base salaries consistent with the financial services industry and favors incentive compensation to reward performance. Burford Capital is committed to increasing diversity and maintaining an inclusive workplace culture.  We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status, whether or not they have a disability.

POSITION REQUIREMENTS

The Microsoft Windows and Cloud Services Administrator will be responsible for managing and evolving our Microsoft Windows, Azure, and Office environments. Responsibilities include:

Operations
• Administering and maintaining the Microsoft services and tools used by Burford
• Developing and maintaining operational monitoring and maintenance procedures and tools
• Overseeing change management controls for upgrades and adjustments
• Troubleshooting issues and working with vendors and the IT team to resolve them
• Ensuring platform management procedures are compliant with regulatory requirements

Training & Documentation
• Creating and maintaining well-organized run books
• Providing end-user training, including developing training materials and documentations
• Providing training on key concepts to the IT team

Strategic Planning & Delivery
• Ensuring all Microsoft environments meet our security standards
• Architecting, designing, and configuring Microsoft services used by Burford
• Maintaining awareness of latest vendor offerings and suggesting opportunities for adoption
• Contributing to projects that rely on these environments

Vendor Management
• Managing interactions with vendors to resolve issues as needed
• Managing product licensing to ensure we have adequate licenses for the products we use
• Overseeing billing to ensure any billing discrepancies are detected and addressed
• Staying on top of new products and enhancements to products we already use to ensure we are taking advantage of the latest offerings
• Communicating and coordinating any product changes that may affect our operations

SKILLS DESIRED

To excel in this role, candidates should possess the following qualifications and skills:

• Bachelor’s degree in information technology, or a related field; Master's degree preferred.
• Proven experience (3-5 years) in Microsoft Windows and cloud services management.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively at all organizational levels.
• In-depth knowledge of industry best practices and emerging trends in cloud-based organization management.
• Change management expertise with a track record of successfully implementing process improvements.
• Exceptional problem-solving and analytical abilities.
• Familiarity with regulatory compliance and risk management within the financial sector is a plus.
• Relevant certifications in Microsoft services are advantageous.

Core Competencies & Skills / Personal Attributes & Fit

• Self-directed, go-getter willing to roll-up sleeves and work as part of a small team to make things happen; able to manage both the big pictures and the details.
• Desire to learn and grow skills while taking on larger and more challenging projects.
• Curious, quick learner of business concepts, willing to ask questions.
• Excellent communication skills, both verbal and written.
• Ability to work with team members at all levels of the organization.

Notice of Collection of Personal Information:
https://www.burfordcapital.com/media/3351/notice-of-collection-of-personal-information.pdf